Author Archive

Facebook Global Fanpages

In the continuing evolution of how global brands manage their Facebook presence there are some interesting new features for fanpages on the way.  Large global brands are well advised to prepare in advance.

The struggles global brands face managing their fan pages stem primarily from a lack of centralized control inherent to facebook as a community platform.  This has created multiple challenges for global brands who need to be able to connect with their customers on a local market level, including:

1. How to manage multiple fanpages set-up by local subsidiaries outside of direct corp. oversight

2. Confusing search results which can... More Info

University of Luzern

Introducing a fresh new look for the Institute of Business Law at the University of Luzern.  The flagship of Executive Education at the University, the Institute of Business Law is rapidly becoming an internationally recognized expert in global business law.  Our rebranding of the Institute includes the branding, website, and print publications.

 

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Credit Suisse: Roger Federer Facebook Promotion

As Roger Federer advanced through this years Wimbeldon tournament it became slowly clear that tennis history was being made.  By beating arch rival Novak Djokovic in the quarter-finals, and home-town favorite Andy Murray in the finals, Federer tied Pete Sampras for a record 7 victories at Wimbeldon.  The victory also secured the ATP #1 ranking for a record 187th week.  The previous record of 286 weeks at #1 had been held by Pete Sampras since 2000.

Credit Suisse approached us with a unique idea to capture the enthusiastic spirit of Federers' fans around the world via a facebook celebration.  Fans... More Info

The Mobile Imperative for Business

The latest stats presented in the annual Internet Trends report by analyst Mary Meeker of Kleiner Perkins Caufield Byer dramatically confirms the critical role of mobile platforms for business.  Although mobile is increasingly intuitive for business these stats really bring it to the point.  Mobile internet as a % of website traffic has surpassed 10%, more than doubling in the past 18mos.  Imagine, 12% of US adults own a tablet.  Revenue from mobile, driven largely by apps., is growing at a 153% annual rate.  The complete presentation is available from Kleiner Perkins Caufield Byers on Scribd.

The good news... More Info

ICON Winter Newsletter 2012

The growth of the mobile internet is explosive, over 10% of all internet traffic is not on mobile devices.  ICON presents some simple solutions to meet this new business challenge.  Check out our latest Newsletter: Here More Info

Update: Social Media Strategies for Highly Regulated Industries

Update: 24.3.2012

Some interesting new developments in how financial services firms are faring in the world of social media in todays New York Times article: "On Wall Street: Keeping a Tight Rein On Twitter."  The article describes how companies such as Morgan Stanley, Deutsche Bank, Guardian Life, and Wells Fargo are managing to operate within in the confines of internal compliance officers and government regulators.

Unfortunately, it seems to be a wholly "unsocial" procedure.  The article describes how, at Morgan Stanley, for example, all Tweets are prescreened by internal compliance officers.  This naturally means that all timeliness, one of... More Info

Switzerland Leads 2011 Global Innovation Index

According to an the 2011 Global Innovation Index issued by INSEAD in collaboration with the UN, Switzerland is the most innovative country in the world, taking a leading position in important areas such as trademark applications, university & industry collaboration and science outputs.  When you think of Innovation, you think about new ideas, technologies and the ability to build businesses around this.  In these areas, related to Technology and Creativity, Switzerland ranked at the bottom of the list.  More details: JGlicksberg.com  New ideas and technologies connected with business are critical innovations that drive a large part of our society... More Info

Investor Relations 3.0: Social Media und Mobile Apps für regulierte Industrien

Sowohl Social Media, als auch mobile Plattformen wie Smartphones oder Tablet PCs haben sich seit geraumer Zeit einen Platz in der Reihe der modernen Kommunikationstools gesichert. Nicht nur für die zwischenmenschlichte Kommunikation schaffen diese Geräte einen erheblichen Mehrwert, auch Unternehmen haben erkannt, dass sich diese Medien gut zum Informationsaustausch verwenden lassen.

Sie bieten im Gegensatz zu klassischen Medien den Vorteil, interaktiv, zeitnah und zielgerichtet zu sein und bieten den angesprochenen die Möglichkeit sich am Kommunikationsprozess durch Feedback zu beteiligen. Für börsenkotierte Firmen ist Social Media sowohl eine Herausforderung, als auch eine Opportunität, auf jedenfall ist sie in Zukunft notwendig... More Info

Case Study: Using Social Media to Support Rare Disease Research

There is an enormous struggle to leverage the strengths of social media in the health care space. This challenge is widely discussed in the media as pharma companies seek clear guidelines from regulatory agencies. Regardless, the massive potential to use social media and community efforts to support pharmaceutical and disease research is real and patients and the medical community are slowly edging towards programs that work without violating regulation. Driving the success is a real demand, on one side, are the patients and communities of those suffering from diseases who desperately, and actively, seek information and discussion. On the... More Info