Marcia Hoang: Zermatt

  posted by Marcia Hoang 31 October 2011

This weekend was amazing! Lindsay (another design intern here) and I went to Zermatt early Saturday morning. It started off really rough though. Let me start back from Friday when I bought our tickets online to try to save some money. We were super excited because I found some really good deals. Then I purchased and printed them when I found out that I had bought 2 pairs of tickets going from Zermatt back home and none of the tickets were actually to Zermatt. So I told my boss Lori who said not to worry she would go down with us to straighten it out at the train station. When we got there with Lori and her husband Jon (the other boss), they said they could not do anything and Jon went off on them for poor customer service and the level of rudeness we were getting. I felt so bad that they were doing all this for me. At the end, we ended up buying another pair of tickets to get to Zermatt… meaning the super saver deal I tried to take advantage of online had been nullified. Great.

You can read the full post on Marica’s Blog: switzerla di da